Terms & Conditions

  1. The competition will run from 1 October 2014 to 30 December 2014.
  2. The Promoter is located at Suite 2 Level 2 Marsden Street Parramatta.
  3. Information on how to enter and prize details form part of these terms and conditions. Participation in this competition is deemed acceptance of these terms and conditions.
  4. Subject to the other limitations set out here, to enter and be eligible to win, entrants must follow all instructions stated on the online entry form and in these terms and conditions.
  5. Entry is open to all residents of Australia (who are 18 years of age or over), however employees of the Promoter, and their immediate families and agencies associated with this promotion are ineligible to enter.
  6. Entrants that enter more than once in a round will be regarded as having entered once only in that round.
  7. To enter the draw entrant must have signed up with Energy Australia via True Insurance and have remained a customer for 30 days or more after switching from their old provider.
  8. This competition has no connection with Energy Australia or ACE and is run solely by True Insurance.
  9. The Promoter will notify each winner by email within two business days of the determination
  10. Entrants are consolidated from multiple campaigns into one competition.
  11. Winners must have paid all their bills up to date at the time when the competition is drawn to be eligible.
  12. The winner will receive their Electricity and/or Gas bills paid as they receive them to the amount of $5,000 within a time period of 2 years.
  13. The Promoters will select a winning entry based on random draw. All decisions made in relation to all aspects of this promotion are final and binding. The Promoter will not be required to enter into any subsequent correspondence or discussion in relation to the decisions made in relation to this competition. Prizes are not transferable or exchangeable.
  14. The Promoter reserves the right to request the winner to provide proof of identity before awarding the prize. Identification considered suitable for verification is at the discretion of the Promoter.
  15. The Promoter accepts no responsibility or liability for any late, lost or misdirected entries.
  16. Except for any liability that cannot be excluded by law, the Promoter (including its officers, employees and agents) assumes no liability (including negligence) for any personal injury, loss or damage (including loss of opportunity), whether direct, indirect, special or consequential, arising in any way out of the promotion, including, but not limited to the following: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any entry or prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason; (d) any variation in prize value; (e) any tax liability incurred by a winner or entrant; (f) redemption of a prize and/or (g) participation in the promotion.
  17. The Promoter will not be liable for any fees or charges which result from the payment made into a nominated bank account.
  18. It is a condition of accepting the prize that the winner may be required to sign a legal release in a form determined by the Promoter in its absolute discretion.
  19. The Promoter reserves the right to publish and or promote relevant details regarding the winner’s story and information on how they may have benefited from the prize.
  20. All entries become the property of the Promoter. The collection, use and disclosure of personal information provided in connection with this competition is governed by the Privacy Notice of the Promoter.